Terms of service

Terms of Service

Last Updated: 15/03/2026

1. Services Overview

1.1 Services

The services provided through this website may include:

  • Website design and development

  • UI/UX design and digital product development

  • Custom web applications

  • Website maintenance and updates

  • Technical consultation and digital solutions

Each project will have a clearly defined scope, timeline, and deliverables agreed upon before work begins.

1.2 Project Agreement

Before starting a project, the following will be confirmed:

  • Scope of work and deliverables

  • Project timeline and milestones

  • Total project cost and payment terms

  • Communication and feedback process

Any changes or additions requested after the project has started may require adjustments to the timeline and cost.

2.1 Payments

Payment terms are established before the project begins.

  • A deposit may be required before work starts

  • Remaining payment is due upon project completion or agreed milestones

  • Final files, source code, or deployment may be delivered after full payment

  • Additional features outside the original scope may incur additional charges

2.2 Client Responsibilities

To ensure smooth project delivery, clients are expected to:

  • Provide required content, assets, and information

  • Respond to feedback or approval requests in a timely manner

  • Review project updates and provide necessary revisions

Delays in communication or content submission may impact project timelines.

3. Scope of Work

3.1 Included Services

  • Brand identity design

  • Marketing materials

  • Social media graphics

  • Website design

  • Digital assets

  • Print-ready files

  • Basic animation and motion graphics

3.2 Excluded Services

  • Web development/coding

  • Copywriting

  • Photography

  • Video production

  • 3D rendering

  • App development

  • Complex motion graphics

4. Client Responsibilities

4.1 Required Materials

  • Brand guidelines (if existing)

  • Content and copy

  • High-resolution images

  • Project brief and requirements

  • Timely feedback and approvals

4.2 Communication

  • Single point of contact for project management

  • Response within 3 business days for feedback

  • Clear articulation of revision requests

  • Availability for scheduled meetings

5. Intellectual Property

5.1 Rights and Ownership

  • Client receives full ownership of final deliverables upon full payment

  • Designer retains rights to preliminary concepts not chosen

  • Designer maintains portfolio rights to showcase work

  • Client responsible for trademark/copyright research

5.2 Source Files

  • Working files available for additional fee

  • Standard deliverables in standard formats (JPG, PNG, PDF)

  • Custom file formats by request

6. Revisions and Amendments

6.1 Subscription Revisions

  • Unlimited revisions within original scope

  • Major direction changes count as new requests

  • Revisions must be requested within 14 days

6.2 Project Revisions

  • Number of revisions specified in project quote

  • Additional revisions billed at hourly rate

  • Scope changes require updated quote

7. Termination

7.1 Subscription Termination

  • 30-day written notice required

  • Pro-rated refund for unused portion

  • Active projects must be completed or terminated

  • Final files delivered upon account settlement

7.2 Project Termination

  • Kill fee of 25% if terminated before completion

  • All work completed and paid for is client property

  • Unused deposit non-refundable after work begins

8. Payment Terms

8.1 Subscription Payments

  • Monthly billing on subscription date

  • Auto-payment required

  • Late payments pause service

  • Failed payments incur $25 fee

8.2 Project Payments

  • 50% deposit upon agreement

  • Remaining 50% before final delivery

  • Late payments incur 1.5% monthly interest

  • Payment plans available upon request

9. Confidentiality

  • Non-disclosure of client business information

  • Secure storage of client materials

  • Private project details unless authorized

  • Confidentiality extends post-project

10. Limitation of Liability

  • Maximum liability limited to project fees paid

  • No responsibility for third-party services

  • No guarantee of specific business results

  • Force majeure clause for circumstances beyond control

11. Dispute Resolution

  • Good faith negotiation first step

  • Mediation before litigation

  • Jurisdiction: [Ontario / Canada]

  • Prevailing party entitled to legal fees

12. Modifications

  • Terms may be updated with 30-day notice

  • Subscription clients notified via email

  • Continued use constitutes acceptance

  • Special terms require written agreement

Contact Information

Heet Jain / heetjainwork@gmail.com

By engaging our services, you agree to these terms and conditions.

Create a free website with Framer, the website builder loved by startups, designers and agencies.